diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 1303262505
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to verify through OTP. This will securely authenticate you, eliminating the need for a password or email login. Once verified, you can easily log in to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still experiencing issues, click "send OTP" and wait for the required time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active phone number. If you've experienced a number change, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should provide a seamless login experience. Once updated, you can log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. You can only withdraw earnings from gaming, and not the bonus amount collected. This means you can withdraw the money you've earned from playing games, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, which includes saving your Aadhar card, UPI, and bank details. This is a necessary step for the onboarding process. Ensuring these details are up-to-date and saved will help expedite the verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. Despite this, the overall efficiency of the app remains a significant advantage.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used within the gaming platform and cannot be withdrawn by anyone else. It can be withdrawn as real money after it has been earned through gameplay. Any winnings made with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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